Question 1

How does PrivacyOS ensure compliance with India's DPDP Act 2023?

Accepted Answer

PrivacyOS provides automated consent collection across 23 scheduled languages, strict 15-day statutory SLA enforcement for Data Principal Requests (DSR), tamper-evident SHA-256 audit logging, and audit-ready reporting aligned with Data Protection Board of India (DPBI) guidelines.

Question 2

Where is customer compliance data hosted?

Accepted Answer

100% of customer data is stored in MeitY-empaneled Google Cloud Platform (GCP) Indian regions (Mumbai and Delhi), guaranteeing total Indian data sovereignty.

Question 3

How does the Grievance Redressal mechanism work under Section 13?

Accepted Answer

PrivacyOS implements a dedicated Section 13 Grievance Portal with designated Grievance Redressal Officer disclosures, 48-hour acknowledgement tracking, a 30-day statutory resolution timeline, and automated escalation guidance to the Data Protection Board of India (DPBI).